Hurricane Milton

Hurricane Prep Guidance:

It is important to create a kit of supplies that you could take with you if you are forced to evacuate. This kit will also be useful if you are able to stay in your home, but are still affected by the storm, such as through the loss of power. One common trend seen when hurricanes are approaching is a wide-spread panic. When this happens, people rush in large numbers to get all the supplies they think they need. However, if you prepare your kit ahead of time, you can alleviate a lot of the potential stress of a very chaotic situation. You should create your kit in a bag that you can easily take with you. Some recommended items to include are:

Non-perishable food (enough to last at least 3 days)
Water (enough to last at least 3 days)
First-aid kit (include any prescription medication you may need)
Personal hygiene items and sanitation items
Flashlights (have extra batteries on hand)
Battery operated radio (again, have extra batteries)
Waterproof container with cash and important documents
Manual can opener
Lighter or matches
Books, magazines, games for recreation
Special needs items: pet supplies and baby supplies if applicable
Cooler and ice packs
A plan for evacuation and for if family members are separated

Sandbag Options in Orange County:

More sandbagging sites in Central Florida are starting to open as Tropical Storm Milton churns far off in the Gulf of Mexico but could impact the region by midweek.

Orange County Public Works plans to have six self-service locations open throughout the county Monday and Tuesday from 9 a.m. to 7 p.m., according to a news release. Sites could close early Tuesday depending on weather conditions.

Residents will be provided with 10 unfilled bags and directed to the sand pile on site. People need to bring their own shovels to fill bags. Individuals with special needs requiring assistance should contact Orange County 311 by dialing 311 or 407-836-3111.

The sandbagging locations are as follows:

Barnett Park: 4801 W. Colonial Drive, Orlando
Bithlo Community Park: 18501 Washington Avenue, Orlando
Clarcona Horse Park: 3535 Damon Road, Apopka
Downey Park: 10107 Flowers Avenue, Orlando
Meadow Woods Recreation Center: 1751 Rhode Island Woods Circle, Orlando
West Orange Recreation Center: 309 S. West Crown Point Road, Winter Garden

For additional storm preparedness information and to sign up for Alerts, visit the county’s emergency alert system, visit www.ocfl.net/storm.

Sandbag options in Osceola County:

Osceola County will open one sandbag location on Sunday from 9 a.m. until 5 p.m. and Monday 9 a.m. until 6 p.m. Sand and bags will be provided but residents will need to bring their own shovels. There is a 25-bag maximum per household. Supplies are limited and are first-come, first-served.

The location is:

Osceola Heritage Park, 1211 Shakerag Road, Kissimmee

For additional storm preparedness information and to sign up for Alerts, visit the county’s emergency alert system, visit:

www.osceola.org/agenciesdepartments/emergency-management/hurricane-center

Securing Your Home

Know how to secure your home in the event of damaging winds, storm surge and flooding.

Cover all of your windows, either with hurricane shutters or wood.
Although tape can prevent glass from shattering everywhere, be warned that tape does not prevent the window from breaking.
If possible, secure straps or clips to securely fasten your roof to the structure of your home.
Make sure all trees and shrubs are trimmed and clear rain gutters.
Reinforce your garage doors.
Bring in all outdoor furniture, garbage cans, decorations, and anything else that is not tied down.
If winds become strong, stay away from windows and doors and close, secure and brace internal doors.

Power Outages

In the event a storm should leave you without power, there are a few things to consider and help you be ready and stay safe outside of your normal hurricane preparedness.

Gas: Make sure your tank is full far in advance of an approaching storm. Most people wait until the last minute, rush to get extra gas for cars and generators, and subsequently gas stations can run out early.
ATMS: Have extra cash on hand in the event no ATMS in your area are accessible or working.
Cell Phones: Charge your cell phone and limit use after power is out.
A/C: This can be the most uncomfortable side effect of losing power during a storm. Try to prevent as much light from entering and warming the house by covering up your windows on the inside. If you have back-up or battery operated fans, don’t run them unless you are in the room. Fans create a difference in perceived temperature but do not cool the room; instead they create a cooling effect by dispersing the heat off your skin. It is said they can actually add heat to a room just by running.
Water: Fill bathtub and large containers with water for washing and flushing only.
Food: Turn your fridge temperature down and/or freeze any food or drinking water that can be frozen if you expect a power outage. Here is a guide on freezing food: Freezing and Food Safety. Have a cooler with ice packs prepared to cool your drinks and snacks after power has been out for more than 4 hours. And importantly, check out this food safety guide for when to discard your perishable food: http://www.foodsafety.gov/keep/charts/refridg_food.html
Health/Safety: The CDC has a great guide on how to stay safe in the event of a power outage: Power Outages

Need to File a Hurricane Claim?

The Florida Division of Consumer Services has made available this website available to help with filing insurance claims.

Florida’s Insurance Consumer Advocate is a resource to help Floridans in filing their insurance claims. Click here to learn more, and be weary of fraud when seeking help with filing an insurance claim.

You can also contact your State House Representative or State Senator, as Florida’s property insurance system is broken and your local elected's should hear from you. Click here to identify you local representatives.

There are three key actions Floridians in the projected path of the storm can take to be more financially prepared:

Gather copies of insurance policies. Floridians should make sure they have copies of their insurance policies (home, flood, and auto) in a safe, dry, and accessible location.
Save their insurer’s contact info. Floridians should save their insurer’s toll-free claims number to their cell phone’s contacts. APCIA has a list of insurer’s toll-free claims numbers here.
Make a home inventory. Floridians should make a home inventory by using their smartphone to take photos or videos of their belongings, such as furniture, appliances, clothes, lawn equipment, art, jewelry, and anything else of significant value. The home inventory should be saved to a place where it can easily be retrieved, like the cloud. Many insurers also offer an app that can help with creating a home inventory.

How to Avoid Fraud

Sadly, we know all too well that fraudsters take advantage of significant events like this storm to prey upon the vulnerable. Please take a look at this pamphlet titled “Avoiding Fraud with Disaster Repairs” for guidance on scams to be on the lookout for following a hurricane and please share this information far and wide.

If needed, FDACS has opened up the consumer hotline to receive complaints from impacted consumers.

You can file a complaint by calling 1-800-HELP-FLA or visiting fdacs.gov.FloridaCommerce — formerly DEO — has activated the private sector hotline at 850-815-4925 from 8:00 a.m. to 6:00 p.m. Inquiries may also be emailed to ESF18@em.myflorida.com.

Important Hurricane Terms to Know

Here are some important terms you may hear:

Tropical Storm Watch: Tropical storm conditions are possible in the area.
Hurricane Watch: Hurricane conditions are possible in the area.
Watches are issued 48 hours in advance of the anticipated onset of tropical storm force winds.
Tropical Storm Warning: Tropical storm conditions are expected in the area.
Hurricane Warning: Hurricane conditions are expected in the area.
Warnings are issued 36 hours in advance of tropical storm force winds.
Eye: Clear, sometimes well-defined center of the storm with calmer conditions.
Eye Wall: Surrounding the eye, contains some of the most severe weather of the storm with the highest wind speed and largest precipitation.
Rain Bands: Bands coming off the cyclone that produce severe weather conditions such as heavy rain, wind and tornadoes.
Storm Surge: An often underestimated and deadly result of ocean water swelling as a result of a landfalling storm, and quickly flooding coastal and sometimes areas further inland.